ZY
ZAKARIA Y
1 reviews | Active since Jul 2011
30 Mar 2026, 13:58
Auto and General and Netstar rogues
I updated my Auto and General insurance policy from one car to the other however the first car had Netstar included in the contract. Now I'm extremely upset at Auto and General for insisting on Netstar as Netstar are now trying to ********* me to keep paying for the tracker and car that I no longer have. Auto and General should distance themselves from rogues like Netstar
Helpful (0)
Replies (7)0
Replies (7)
Auto & General's replyOfficial
30 Mar 2026, 14:05Hi Zakaria
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration.
We will escalate this to Netstar and they will be in touch to discuss your concerns.
Kind Regards,
The Auto & General Team
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration.
We will escalate this to Netstar and they will be in touch to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply30 Mar 2026, 14:05
Official
Hi Zakaria
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration.
We will escalate this to Netstar and they will be in touch to discuss your concerns.
Kind Regards,
The Auto & General Team
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration.
We will escalate this to Netstar and they will be in touch to discuss your concerns.
Kind Regards,
The Auto & General Team
ZY
ZAKARIA Y's updateReviewer Update
31 Mar 2026, 08:50I just got a call from Thokozani at Netstar who highlighted the dishonesty and lack of transparency from Auto and General regarding the Netstar contract.
I am considering looking at other honest insurance providers as we speak
I am considering looking at other honest insurance providers as we speak
ZY
ZAKARIA Y's update31 Mar 2026, 08:50
Reviewer Update
I just got a call from Thokozani at Netstar who highlighted the dishonesty and lack of transparency from Auto and General regarding the Netstar contract.
I am considering looking at other honest insurance providers as we speak
I am considering looking at other honest insurance providers as we speak
Auto & General's replyOfficial
31 Mar 2026, 09:01Good day Zakaria,
We are sorry that you feel this way.
Please provide us with more information as to how Auto & General were not transparent regarding your Netstar contract?
Kind regards,
The Auto & General team
We are sorry that you feel this way.
Please provide us with more information as to how Auto & General were not transparent regarding your Netstar contract?
Kind regards,
The Auto & General team
Auto & General's reply31 Mar 2026, 09:01
Official
Good day Zakaria,
We are sorry that you feel this way.
Please provide us with more information as to how Auto & General were not transparent regarding your Netstar contract?
Kind regards,
The Auto & General team
We are sorry that you feel this way.
Please provide us with more information as to how Auto & General were not transparent regarding your Netstar contract?
Kind regards,
The Auto & General team
ZY
ZAKARIA Y's updateReviewer Update
31 Mar 2026, 09:19Firstly as per Thokozani Auto and General should have informed me that my Netstar contract is still valid should I not have the vehicle any l
ZY
ZAKARIA Y's update31 Mar 2026, 09:19
Reviewer Update
Firstly as per Thokozani Auto and General should have informed me that my Netstar contract is still valid should I not have the vehicle any l
ZY
ZAKARIA Y's updateReviewer Update
31 Mar 2026, 09:21Please get the call recording from Netstar as I believe all calls are recorded and this was the opinion of Thokozani which I strongly agree with
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ZAKARIA Y's update31 Mar 2026, 09:21
Reviewer Update
Please get the call recording from Netstar as I believe all calls are recorded and this was the opinion of Thokozani which I strongly agree with
Auto & General's replyOfficial
31 Mar 2026, 09:35Good day Zakaria,
We will do so and provide feedback to you.
Kind regards,
The Auto & General team
We will do so and provide feedback to you.
Kind regards,
The Auto & General team
Auto & General's reply31 Mar 2026, 09:35
Official
Good day Zakaria,
We will do so and provide feedback to you.
Kind regards,
The Auto & General team
We will do so and provide feedback to you.
Kind regards,
The Auto & General team
ZY
ZAKARIA Y's updateReviewer Update
09 Apr 2026, 19:43Good evening. To date you have not provided any feedback to me. And Netstar have just fleeced me of more money. This speaks volumes
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ZAKARIA Y's update09 Apr 2026, 19:43
Reviewer Update
Good evening. To date you have not provided any feedback to me. And Netstar have just fleeced me of more money. This speaks volumes