LDRB
Liezell De Ridder Basson
1 reviews | Active since Aug 2024
12 Aug 2024, 12:50
AUTO AND GENERAL
I have cancelled my Pet insurance with them months ago, followed up with them on 15 May as payment goes off my account and back again and they said that they do have it as cancelled, every month same problem and even got a call from them today, lady said I need to phone there cancellation department. How long must a person do this?
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Replies (2)
Auto & General's replyOfficial
12 Aug 2024, 12:59Hi Liezell,
We do apologise the service and inconvenience we have caused.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
We do apologise the service and inconvenience we have caused.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply12 Aug 2024, 12:59
Official
Hi Liezell,
We do apologise the service and inconvenience we have caused.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
We do apologise the service and inconvenience we have caused.
We will look into your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
LDRB
Liezell De Ridder Basson's updateReviewer Update
12 Aug 2024, 13:42thank you, I have phoned and they said this time no cancellation appears on their system. they have provided me a specific email address , which I emailed my cancellation to. Thank you
LDRB
Liezell De Ridder Basson's update12 Aug 2024, 13:42
Reviewer Update
thank you, I have phoned and they said this time no cancellation appears on their system. they have provided me a specific email address , which I emailed my cancellation to. Thank you