VM
Vongani M

1 reviews | Active since Apr 2023

12 Feb 2026, 14:37

Auto and Gen works so hard to take advantage of situations

I am back again with the same issue. Auto and Gen is now taking away my peace. The fist time i complained they promised to look at the issue and get back to me but they were just buying time to strike again. This morning i received a call from a consultant who is still claiming that i should pay them because i was involved in an accident with their client. The issue happened on the 20th of August and for the sake of peace of mind and having good relationships with people i agreed to pay for their client's excess amount of R13000.

Auto and Gen, get the hell away from me, i am not going to pay you a cent. I don't owe you and i settled the issue with your client. You are jot getting a cent from me.

I know the business is dry but it's wrong to want to take advantage of people. You are such a horrible company and i hate you

0
Replies (3)
Auto & General
Auto & General's reply12 Feb 2026, 14:45
Official
Good day Vongani,

We are sorry for the service you have received and the frustration caused. 
Kindly send us a private message and provide us with our customers policy or ID number in order for us to able to assist you.

Kind regards,
The Auto & General team
VM
Vongani M's update12 Feb 2026, 19:00
Reviewer Update
Ref number ***
Auto & General
Auto & General's reply13 Feb 2026, 08:47
Official
Good day Vongani,

Thank you for the policy number. 

We will arrange for our team to call you to assist and explain the process to you.

Kind regards, 
The Auto & General team