Auto and Gen

Auto and Gen I'm 55 and I'll ve been through alot this past 3 years and loosing 4 family members to COVID finding myself homeless and sleeping in a friends garden but thank you by the grace and blessing of the almighty I stood up and helped myself to keep going, the move to KZN was New beginning I came to KZN but also found that here are many women with no Skills so I am trying to find ways to teach and uplift the ladies, last week a friend 63 and I was ****** on the beach and we went to report it immediately to SAPS. So when I registered the insured laptop I was not asked to verify my bank account to give information to a third party to see if I have money or not in my account, I was not asked who bought it, if they paid cash or credit or what is their I'd number, I was told if in the event of a claim I must verify the laptop with serial number and proof of payment, so now I was told to get copy of the statement the officer told me it's only for lawyers and insurance, please note I supp**** case number and proof of purchase, your senior claim assistant Zuma started interrogating me as if I was a ******** I did not want to be rude so I just left her, how did I go to the beach, what time was I on Beach what time I got ****** my friend I'd number and my partner is number, did she pay cash or credit for laptop, where did she buy it etc the best question was what do I use the laptop for, really who cares what it's used for maybe it's used to watch *** **** or maybe it's used to paint with when I called in to have item insured none of the above was asked, now I am the person claiming and also suspect, I think auto and Gen need the money more because i won't sell my dignity for a laptop when I insured it I was asked if I am insuring it for the replacement value I said yes, I was not told to supply my information to a third party to go into my calls and bank and messages just for a laptop claim if I had claim a car what would have happened, so you can keep your money I'm not selling what' little dignity I have for a laptop if I was someone mother who works for auto and Gen would they have accepted it, I understand they just doing the work but doing the work does not entail treating someone like a ******** even a ******** has to be treated with dignity, so now you want my friend I'd number why and my partner I'd number you want to know was it purchase with cash or credit no we used sugar beans to trade for it, I'm done with the system it works only when you can give something but when you want it finds a million reasons to @#$_ you, My son said you the best insurance company because people said so very user friendly but now I think he must have got wrong information, in the event of tragedy we cannot forsse it coming choose your weapon of interrogation because you know not what the person had been through I will contact the OSTi chairman Haroon Laher the New CEO Bongani Mageba, TIH Tom Creamer, Stephan Olivier,Marco Gonsalves and all social and media platform so they can know what to expect when claim for a laptop, now if I paid R2 or R20 for the laptop it's not relevant because they ask me if I want it insured for replacement value, humanity and dignity before money and gain

Mr Bongani Mageba, Tom Creamer, Stephan and the OSTI Haroon Laher Why should we be undignified when we claim if the questions asked when we apply to insure our items it's understandable but when we claim we are subjected to this undignified treatment double Jeopardy we nailed by the ********* and now treated like ********* by the insurer, it's not acceptable I hope people can read and know that it's all rosy when you take out insurance but get nailed I'm undignified manner when claim,please advisee do you require all my family's I'd numbers and my neighbors also