Auto an General it is very poor on customer service

Last year December 2020 my car was hit by hail,then Auto & General took my vehicle to North City panelbeater poor workman ship was performed where by they even painted my wheel mags and scratched them when forcing to remove paint ,the black moulding plastic on the door was affected too.and several damages on car interior.Auto ànd general send about 3 Assessors to assess the car of which they cornfirm the car was damaged.but Auto and General didn't do anything about this issue . Except debiting my Acc montly