EW
Eddie W

1 reviews | Active since Aug 2016

04 Jan 2021, 09:14

Arrogant and Pathetic AUTO AND GENERAL INSURANCE

Truly a pathetic experience claiming at Auto and general. 2 months since I lodged my claim and to date nothing has been repaired. Attempting to reach senior management at AG is a waste of time as consultants seem to be employed to protect management from reporting pathetic service. . Truly an arrogant and disrespectful company towards paying policy holders.

0
Replies (2)
Auto & General
Auto & General's reply04 Jan 2021, 15:49
Official
 Hi Eddie,

We acknowledge receipt of your complaint and we would like to apologize 

We will be in contact with you to discuss your concerns. 

Kind Regards,
The Auto & General Team 
Auto & General
Auto & General's reply05 Jan 2021, 12:46
Official
 Hi Eddie,

We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
 

You are welcome to contact us should you wish to discuss the matter further. 
 
 
Kind Regards, 
The Auto & General Team