DD
Duwain D
1 reviews | Active since Aug 2024
11 Aug 2024, 10:01
Arrangements where made to do a double debit in August due a payment missed in July on the 25th telephonically
Arrangements where made to do a double debit in August due a payment missed in July on the 25th telephonically.Which we agreed upon.Then I received a call again from Auto and general tyre and rim department vaps on the 6th of August asking of they can't move the debit date for the miss payment in July for the 16 of August and then they will resume from the 20th of August as per normal.So I gave them approval. Now I've received an email where they don't want to furfill my claim.
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Replies (2)
Auto & General's replyOfficial
11 Aug 2024, 10:03Hi Duwain,
We acknowledge the receipt of your complaint and would like to apologize for any inconvenience caused.
Our team will be in touch with you during working hours to discuss your concerns.
Kind regards,
The Auto & General Team.
We acknowledge the receipt of your complaint and would like to apologize for any inconvenience caused.
Our team will be in touch with you during working hours to discuss your concerns.
Kind regards,
The Auto & General Team.
Auto & General's reply11 Aug 2024, 10:03
Official
Hi Duwain,
We acknowledge the receipt of your complaint and would like to apologize for any inconvenience caused.
Our team will be in touch with you during working hours to discuss your concerns.
Kind regards,
The Auto & General Team.
We acknowledge the receipt of your complaint and would like to apologize for any inconvenience caused.
Our team will be in touch with you during working hours to discuss your concerns.
Kind regards,
The Auto & General Team.
DD
Duwain D's updateReviewer Update
12 Aug 2024, 21:11After receiving the reveiw from Auto and general,that was send to me via email I still did not hear back from the Auto and General tyre and rim claims department.
DD
Duwain D's update12 Aug 2024, 21:11
Reviewer Update
After receiving the reveiw from Auto and general,that was send to me via email I still did not hear back from the Auto and General tyre and rim claims department.