VM
Victor M

1 reviews | Active since Sept 2020

06 Oct 2020, 10:09

Appalling service from Auto and General in conjunction with Telesure

Hi

7 weeks later our claim is still not finalized. One staff member from Auto & General claims that we have been given feedback on Friday but this is not true.

Kindly guide us where we can report such shocking service. Is the ombudsman the ultimate body I can approach to try and get this resolved ASAP?

0
Replies (1)
Auto & General
Auto & General's reply06 Oct 2020, 10:55
Official
Hi Victor,

We acknowledge receipt of your complaint. 

We will be in contact with you to discuss your concerns. 

Kind Regards,
The Auto & General Team