Appalling Customer Service

I called Auto & General many times to follow up on access repayments only to find out that nobody has been working on my claim to recover the funds for the at least 9 months now. They don't have the courtesy to return calls and respond to emails, and service is absolutely appalling. Nobody seems to know what they are doing and no one takes responsibility either. I've even had the call put down on me, and I'm sure that's what we pay premiums for. I don't recommend Auto & General to anybody - it's extremely frustrating dealing with such an unprofessional organization.<br> <br> <br>