Appalling

Such a disappointing experience with them after being loyal and diligently paying my premiums for years. Not to mention the lack of care, and poor customer service. I literally had to chase after them for my claim feedback and to have my questions answered. The last straw for me was speaking to one of their agents who was unbelievably unprofessional, rude and clearly had no customer service training. Just ghetto. All that was left to do was to reverse my most recent premiums and call It quits. Anyone who is still with them I wish you luck, you will need it.