MB
Mr. Browne

1 reviews | Active since Jan 2023

31 Jan 2023, 11:08

Annual Review

I don't know why they do it! Every year the annual advise comes with a whopping increase (this year 24%)! After a phone chat it is reduced to a % closer to the CPI. Imagine those who don't query! Annual increase on increase adds up to a fortune over a few years. Why don't they just start with a more realistic %. Interaction with the call centre lady was great and empathetic.

0
Replies (1)
Auto & General
Auto & General's reply31 Jan 2023, 11:12
Official
Hi  Mr. Browne, 

We would like to contact you to discuss your concerns.

Please send us a private message with your policy number and contact number.

Kind Regards,
The Auto & General Team