BD
Betty Duli-Mkinase
1 reviews | Active since Feb 2020
15 Dec 2020, 10:37
Angry and Disappointed Client
I have home policy with you guys your service is so bad , we have Load-shedding then when the power come back my Microwave & TV not working i log a claim as per the assessor my staff was damaged by Electricity not Power ( question is what is different between Electricity & Power is not the same thing nha ) Your Services is real bad why should i continue paying the insurance if is not covered for damaged by electricity ..
please amended your terms condition explain what is power and electricity because to me there no difference at all.
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Auto & General's replyOfficial
15 Dec 2020, 13:11Hi Betty,
We are sorry you feel this way, however, we note that your claim was reviewed by our Internal Dispute team and they have discussed the outcome with you.
Kind Regards,
The Auto & General Team
We are sorry you feel this way, however, we note that your claim was reviewed by our Internal Dispute team and they have discussed the outcome with you.
Kind Regards,
The Auto & General Team
Auto & General's reply15 Dec 2020, 13:11
Official
Hi Betty,
We are sorry you feel this way, however, we note that your claim was reviewed by our Internal Dispute team and they have discussed the outcome with you.
Kind Regards,
The Auto & General Team
We are sorry you feel this way, however, we note that your claim was reviewed by our Internal Dispute team and they have discussed the outcome with you.
Kind Regards,
The Auto & General Team