1 reviews | Active since Oct 2012
ALWAYS EXPECT THE UNEXPECTED,THE BEST INSURANCE
GOOD DAY<br> IM MRS PEEGA,MY HUSBAND WAS INVOLVED IN A CAR ACCIDENT ON FRIDAY 17/04/2015 WHILE HE WAS ON HIS WAY FROM HOME, TO GO A DROP OFF OUR SON AT THE NANNY THEN FROM THERE WAS HEADING TO WORK,BEFORE HE COULD GET TO THE NANNY THE ACCIDENT HAPPENED.<br> HE CALLED AUTO AND GENERAL TO REGISTER THE CLAIM,HE SPOKE TO KATLEGO WHO TOOK HIS TIME TO LISTEN TO HIM AND SUBMITTED THE CLAIM AND BOOKED THE ASSESSMENT, WE WERE IMPRESSED THAT THE ASSESSMENT WAS DONE THE SAME DAY,WE WENT AND WE WERE RUNNING LATE AND WE CALLED THE ASSESSOR , DANN DANIELS AND HE GAVE US DIRECTIONS AND HE WAITED FOR US UNTIL WE FOUND THE PLACE, HE DID THE ASSESSMENT AND DIDNT MAKE US FEEL LIKE WE WERE JUST CLIENTS, HE SPOKE TO US, IF FELT LIKE WE HAD KNOWN THIS MAN FOREVER,HE ADVISED US ON OUR TYRE, A NORMAL PROTOCOL AND DID HIS JOB THE BEST WAY I HAD SEEN THE ASSESSOR DO, A VERY KIND MAN AND HE MADE US FEEL WELCOME AND WE HAD EXPERIENCED SUCH A GREAT SERVIC THAT WE ACTUALLY FORGOT THAT THERE WAS AN ACCIDENT. KATLEGO AUTHORISED THE CLAIM AND CALLED ME,THE CAR HIRE DEPARTMENT HAS ALREDAY ARRANGED FOR THE CAR HIRE WHEN THE VEHICLE GOES FOR REPAIRS ON THE 13MAY,THE REPAIRER CONTACTED US THE SAME DAY, WOW SERVICE INDEED
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Kind Regards
The Auto & General Team
Thank you for your compliment.
We will make sure to inform both and the management team about your positive feedback, we are sure they will appreciate it.
Enjoy the rest of your day.
Kind Regards
The Auto & General Team
