1 reviews | Active since Jul 2023
A&G requested I leave a review, so......
A&G requested that I leave a review here after I rated their call centre agent a 5/5. What they fail to realise is that is my rating for their agent, not A&G in general.
I've been with them for a few years and have never had to claim, so I cannot comment on that service.
My gripe comes in with annual policy reviews. Every year, without fail, they will try and ***** me over with the shady business practice of raising my premiums by 20-25% (despite me never having claimed), hoping that I'm one of the people that will just accept it and pay. But I'm not one of these people, so every year I have to waste my time getting on the phone with them just to get the premium brought back to a more reasonable increase.
I'd say go with another insurer, but they're all just different sharks swimming in the same ocean.
Thank you for your feedback, we note that the relevant team has already assisted you.
Kind regards,
The Auto & General Team.
Thank you for your feedback, we note that the relevant team has already assisted you.
Kind regards,
The Auto & General Team.
