MDV
Mr. De Villiers

1 reviews | Active since Jul 2023

26 Jul 2023, 08:54

A&G requested I leave a review, so......

A&G requested that I leave a review here after I rated their call centre agent a 5/5. What they fail to realise is that is my rating for their agent, not A&G in general.

I've been with them for a few years and have never had to claim, so I cannot comment on that service.

My gripe comes in with annual policy reviews. Every year, without fail, they will try and ***** me over with the shady business practice of raising my premiums by 20-25% (despite me never having claimed), hoping that I'm one of the people that will just accept it and pay. But I'm not one of these people, so every year I have to waste my time getting on the phone with them just to get the premium brought back to a more reasonable increase.

I'd say go with another insurer, but they're all just different sharks swimming in the same ocean.

0
Replies (1)
Auto & General
Auto & General's reply26 Jul 2023, 09:06
Official
Good day Mr. De Villiers,

Thank you for your feedback, we note that the relevant team has already assisted you. 

Kind regards,

The Auto & General Team.