A&G putting my family safety last

on the 14th June our gate motor was ******. I logged a claim on the 14th June I was told that due to the public holiday on the 16th they would only be able to assist me the following week. today marks 7 days all I received was a call from digicall after i had to log a complaint, to which digicall advised that Auto and general had loaded the incorrect contact details.

I have high value items in my house and i am making it clear that i will hold a&g responsible for any resultant issues incurred due to to the delay with sorting out my gate motor.

i was previously with Discovery and had the same claim within 2 days my motor was sorted no issues.

you guys need to catch a wake up.

Maggie Govender i have sent you 2 emails to escalate the claim yet you have not responded????

I am now going to pay cash and get it sorted as I have 2 small daughters in my home and it's a safety issue, which I thought you as A&G would have prioritized.