JJ
Jan J
1 reviews | Active since Jun 2021
01 Nov 2023, 08:28
A&G Feedback
We changed over to another Insurance Company because of some claim issues. At the time when we started with A&G there were no issues with higher excesses payable as a result of power surges/loadshedding. We were also not informed that we could qualify for no claim bonuses for a slightly higher premium.
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Replies (2)
Auto & General's replyOfficial
01 Nov 2023, 08:37Hi Jan,
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's reply01 Nov 2023, 08:37
Official
Hi Jan,
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's replyOfficial
01 Nov 2023, 09:03Hi Jan,
We do apologise for the service. We note that our service team tried to reduce your excess/premium, however, you decided to cancel your policy.
Therefore, we respect your decision, apologies again.
Kind Regards,
The Auto & General Team
We do apologise for the service. We note that our service team tried to reduce your excess/premium, however, you decided to cancel your policy.
Therefore, we respect your decision, apologies again.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's reply01 Nov 2023, 09:03
Official
Hi Jan,
We do apologise for the service. We note that our service team tried to reduce your excess/premium, however, you decided to cancel your policy.
Therefore, we respect your decision, apologies again.
Kind Regards,
The Auto & General Team
We do apologise for the service. We note that our service team tried to reduce your excess/premium, however, you decided to cancel your policy.
Therefore, we respect your decision, apologies again.
Kind Regards,
The Auto & General Team
Best regards,