TT
Thandokazi T

1 reviews | Active since Feb 2026

23 Feb 2026, 17:42

After six weeks in hospital, the last thing I needed was runaround from my insurer

After six weeks in hospital, the last thing I needed was runaround from my insurer. Auto & General were the opposite. They logged my claim quickly, explained what docs they needed, and kept me updated without me chasing them. Payout came exactly when they said it would—no drama, no fine-print gymnastics. For a big company, it actually felt human. Calls were answered, emails got replies, and they didn’t treat me like a number. I’m still putting myself back together, but A&G handled their part properly. Recommend without hesitation.

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Replies (1)
Auto & General
Auto & General's reply23 Feb 2026, 17:53
Official
Good day Thandokazi, thank you very much for reaching out to us with your positive feedback. We will for sure share this with our team. We wish you a speedy recovery. 

Kind regards, 
The Auto & General team.