JM
Jonny M
1 reviews | Active since Jul 2019
13 Jul 2019, 08:21
Access of private and personal documents
Would like to know if it is legal for car insurance to request access to private records such as hospital file, telephone conversations, SAPS record? Can the insurance holdbit against you if you dont grant them access to such private and personal records when u launch a claim?
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Replies (2)
Auto & General's replyOfficial
13 Jul 2019, 11:58We acknowledge receipt of your complaint.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply13 Jul 2019, 11:58
Official
We acknowledge receipt of your complaint.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
15 Jul 2019, 08:57 Update: We confirm that our Customer Relation Specialist has been in contact with you. As discussed, the information/documentation forms part of the validation process of the claim. We appreciate your understanding and thank you for your time to discuss your concerns with us. Kind Regards,
The Auto & General Team.
The Auto & General Team.
Auto & General's reply15 Jul 2019, 08:57
Official
Update: We confirm that our Customer Relation Specialist has been in contact with you. As discussed, the information/documentation forms part of the validation process of the claim. We appreciate your understanding and thank you for your time to discuss your concerns with us. Kind Regards,
The Auto & General Team.
The Auto & General Team.