Abusing Insurer.

Why did I call to arrange for the missed debit order? Why do you feel a need to send me a threatening message that reads: Unpaid premiums can negatively affect your credit score&make it harder to get insurance cover in future??? For a service warranty, you must be joking . This is a value added service I do not owe you anything but rather have requested for a service,no need to be funny or rude when texting me.