MS
Mohammed S

1 reviews | Active since Dec 2024

18 Dec 2024, 09:45

Absolutely useless !...

Absolutely useless !!!!! To say the least... I had submitted a claim on Thursday 12 December 2024, then I get told that supporting documents where not received, I asked the dealership that I'm dealing with to send the documents which they had uploaded on Thursday12 December, it is now Wednesday the 18 December and still being told that my claim is worth the assessor and u must wait for another 24-48 hours... Hope ridiculous.....!!!!!! Please ask the cancelation departing to contact me

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Replies (1)
Auto & General
Auto & General's reply18 Dec 2024, 09:47
Official
Hi Mohammed

We acknowledge the receipt of your complaint.

We have escalated the matter to the relevant department.

Kind regards,

The Auto & General Team