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Pamela R
1 reviews | Active since Oct 2019
30 Jan 2026, 11:17
Absolutely Pathetic service from Auto and General
Helo People just .to inform the public about Auto and General. My car had a issue with the engine .was told to take to A certain workshop. Gone 2 months car.has been stripped and auto and general is giving me the run around .sad to say I'm devastated cause I have a house insurance with them for 9 years now.imagine if something was to happen to my house in be on the streets. If I did my research properly .I would not be in this mess.so be very careful. They make a lot of promises. But failed to keep to them .no call no emails .nothing you must beg to find out what's going on .sad really.
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Replies (2)
Auto & General's replyOfficial
30 Jan 2026, 11:32Hi Pamela,
We would like to apologise for the service and inconvenience we've caused.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We would like to apologise for the service and inconvenience we've caused.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply30 Jan 2026, 11:32
Official
Hi Pamela,
We would like to apologise for the service and inconvenience we've caused.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We would like to apologise for the service and inconvenience we've caused.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
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Pamela R's updateReviewer Update
30 Jan 2026, 12:20Sad to say .I have been waiting for 2 months for a manager to call.Recenly became a widow .and just out the hospital on Monday .having had a Stent put in .The last thing I need is the stress .so disappointed with the service from you guys .
PR
Pamela R's update30 Jan 2026, 12:20
Reviewer Update
Sad to say .I have been waiting for 2 months for a manager to call.Recenly became a widow .and just out the hospital on Monday .having had a Stent put in .The last thing I need is the stress .so disappointed with the service from you guys .