Absolutely horrified!!!!

My car i use for work was broken into and my sound system and a few other minor stuff was ******. I informed auto and general and they asked me to get them a case number, details of what happened and qoutes and if i can take the car for inspection in somerset west so they can verify if my car was broken into, all of witch i agreed to. I think its at this point they already decided they are not going to reimburse for the loss because she then told me i dont have to take it for inspection anymore??? Futhermore she told me they will call me back when they recieve the qoutes and saps number. They never called me back, after a few days when i called them they said they waiting on me for the saps number and qoutes, i AGAIN email it to both the claims emails addresses and never heard from them again. I called them again after some time and they changed their tune again saying they waiting for qoutes from their suppliers and they will get back to me, once again i never hear from them again...after another few days i called again only to hear the car inspection was never done correctly when i took the policy out??? (REALLY?? THEN WHY THE HELL DID U TAKE MY MONEY IF MY POLICY WAS NOT CORRECTLY OPENED!!!) I asked them to check the recording as i remember specificaly ASKING them where must i take my car for inspection and they TOLD me i dont have to take my car as it already went for inspection. After another 4 days of nothing i called them back only to hear again that i should have taken the car in for inspection to verify the damage??? (after they already said i dont have to and after i already replaced the window) they then told me my policy is still new and there was missed payments and they need photos and they need receipt of the broken window??? WHY DIDN'T THEY ASK THIS STUFF IN THE FIRST PLACE!!!! They looking for any excuse and they waisted so much of my time already....My colleagues just informed me that they had similar problems with them and that they are know for ripping of clients my friend advised me to check online the status of my claim as they always lie and give u the runaround, when i loged on to my profile i was absolutely disgused and horiffied to se my claim has already been rejected (WITH NO VALID REASON!!), yet they still ask me to run around to get photo's, reciepts, and stuff!!!

Tomorrow i will consult my lawyer for assistance to take the matter to court. im still shocked to think i was about to take cover for my house and my other vehicle.

NEVER AGAIN WILL I INSURE ANYTHING AGAIN WITH THESE ******!!!