Absolutely disgusting service

I found this quite amusing that after cancelling my policies with your company your staff member, who I had told in no uncertain term that I was appalled by the service I received asked me to rate her service after the call. I did so fairly and gave her a good rating which led to me receiving this request to do a review on hellopeter.com. I never received a request to rate service after the **** poor experience I had trying to claim on a bumper-bashing we had that way just cosmetic damage but apparently warranted a write off and a pay-out of only +/-R3550 on a R370000 vehicle. That is less than 10% of the vehicles worth. After fighting tooth and nail we eventually reached a barely acceptable outcome. However if they consider this to be good service then that speaks volumes about how they view their clientele.