JB
Jennifer B
1 reviews | Active since Apr 2012
14 Apr 2023, 11:30
A VERY DISAPOINTING AND FRUSTRATING EXPERIENCE!
My vehicle has been in A&G's care for a month now but there has been absolutely no progress in getting it repaired. Wrong initial information about the panel beater, no feedback despite numerous calls and emails, finally a reply on April 12th but I am now informed by the panel beater that the vehicle wasn’t assesses properly and needs a new assessment! SERVICE IS SHOCKING, FEEDBACK IS BASICALLY NIL, GENERALLY A VERY DISAPOINTING AND FRUSTRATING EXPERIENCE!
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Auto & General's replyOfficial
14 Apr 2023, 11:35Hi Jennifer,
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into. They will be in contact with you to discuss your concerns.
Kindl Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into. They will be in contact with you to discuss your concerns.
Kindl Regards,
The Auto & General Team
Auto & General's reply14 Apr 2023, 11:35
Official
Hi Jennifer,
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into. They will be in contact with you to discuss your concerns.
Kindl Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into. They will be in contact with you to discuss your concerns.
Kindl Regards,
The Auto & General Team