JC
John C
1 reviews | Active since May 2015
05 May 2015, 11:45
A&G 22% PREMIUM INCREASES
Just received notice of 22% premium increase. I am an existing customer with a zero claim history who recently added another vehicle based on quotes given at the time. One month later they give notice of a 22% premium increase. Not acceptable! I will be taking my low risk business elsewhere.
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Auto & General's replyOfficial
05 May 2015, 15:54Hello john cross,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss a possible resolution.
We understand that the policy has gone through the annual review process, however we value you as a client and assure you feedback on the outcome of the investigation will be communicated to you.
Please accept our sincere apologies for all the inconvenience and frustration caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss a possible resolution.
We understand that the policy has gone through the annual review process, however we value you as a client and assure you feedback on the outcome of the investigation will be communicated to you.
Please accept our sincere apologies for all the inconvenience and frustration caused.
Kind Regards,
The Auto & General Team
Auto & General's reply05 May 2015, 15:54
Official
Hello john cross,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss a possible resolution.
We understand that the policy has gone through the annual review process, however we value you as a client and assure you feedback on the outcome of the investigation will be communicated to you.
Please accept our sincere apologies for all the inconvenience and frustration caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss a possible resolution.
We understand that the policy has gone through the annual review process, however we value you as a client and assure you feedback on the outcome of the investigation will be communicated to you.
Please accept our sincere apologies for all the inconvenience and frustration caused.
Kind Regards,
The Auto & General Team