DG
Demetre G
1 reviews | Active since Jun 2015
25 Jun 2015, 12:08
7 calls later and still no help
I've called the customer services line 7 times now for a copy of my no claim bonus letter and they either don't send it or send me the wrong letter. Very frustrating!
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Replies (1)
Auto & General's replyOfficial
25 Jun 2015, 12:50Hello Dlagrangesa,
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has been in contact with you.
We understand that the request for specific detail on the letter is more of a manual process.
We assure you we are working on the matter and apologise for the inconvenience and frustration caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has been in contact with you.
We understand that the request for specific detail on the letter is more of a manual process.
We assure you we are working on the matter and apologise for the inconvenience and frustration caused.
Kind Regards,
The Auto & General Team
Auto & General's reply25 Jun 2015, 12:50
Official
Hello Dlagrangesa,
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has been in contact with you.
We understand that the request for specific detail on the letter is more of a manual process.
We assure you we are working on the matter and apologise for the inconvenience and frustration caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We understand that the Customer Relations Specialist has been in contact with you.
We understand that the request for specific detail on the letter is more of a manual process.
We assure you we are working on the matter and apologise for the inconvenience and frustration caused.
Kind Regards,
The Auto & General Team