PZ
Pam Z

1 reviews | Active since Nov 2012

12 Feb 2018, 15:30

*** premiums increased

I'm 9 Dec 2017 when I was insuring the latest vehicle which after submitting registration number, correspondence still comes as TBA. On the same day, 8 Dec 2017 Cened Kim Matthews Aya reasured me that my premiums will not increase and that I can call in Feb 2018 for premiums review. I need premium review on this policy not increase in premiums. PLEASE I DO NOT WANT DOROTHY SMIT CONTACTING ME. Should I consider as being **** to or MISREPRESENTATION?

0
Replies (2)
Auto & General
Auto & General's reply12 Feb 2018, 15:50
Official

We acknowledge your complaint.

We have requested that you are contacted by our retentions team who will assist you with your request.

Kind Regards,
The Auto & General Team.

Auto & General
Auto & General's reply12 Feb 2018, 16:29
Official

Update:

We confirm that you were contacted by one of our Retentions managers who assist you with your complaint.

We are pleased that the matter is now resolved.

Kind Regards,
The Auto & General Team.