KB
Kgaugelo B

1 reviews | Active since Apr 2023

04 Jun 2026, 03:35

⭐⭐⭐⭐⭐ 5/5 Service.

I would like to thank Auto & General for the way they handled my car claim.

To be honest, there was a stage during the investigation where I felt like the investigator was working against me, and it left me feeling frustrated. However, as the process continued, everything was handled professionally and the outcome was better than I expected.

From the very first day of my claim, everyone I dealt with was friendly, helpful, and respectful. Some even went out of their way to assist me and answer my questions, which made a stressful situation much easier to deal with.

A special thank you to Christo and Diloshni for their excellent service and support throughout the process. Their professionalism and willingness to help did not go unnoticed.

Despite the challenges, Auto & General came through for me in the end, and for that I am truly grateful. Thank you for making things right and for proving why I chose you as my insurer.

0
Replies (1)
Auto & General
Auto & General's reply04 Jun 2026, 07:17
Official
 Good day Kgaugelo, 

We are really glad we could assist you, and it’s wonderful to know you had a positive experience. 

Kind regards, 

The Auto & General team