(***) After numerous attempts to get someone to help me with my problem of getting a letter from auto and general concerning a removed item - volkswagen polo's history

(***) After numerous attempts to get someone to help me with my problem of getting a letter from auto and general concerning a removed item - volkswagen polo's history. Claudine Se**** went out of her way to ensure that the right information will reflect on the letter and it took her some time without losing any patience in trying to help me to resolve the matter. I really appreciate her effort and give her an all round score of 10/10 if not more. I wish auto and General could have more people like Claudine to assist, especially as I have been a long-standing client.