EL
Etienne L
1 reviews | Active since Aug 2018
26 Nov 2020, 08:43
3rd Party Claim
I would like to thank Auto and General for not assisting me with your client driving into me and refusing to authorise my claim because he said no. So you are his insurance company and decide that principles do not matter anymore in life. Why must he authorise the claim, just ask him, did he bump my car, yes or no. I want a answer today if you are going to assist me or not
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Replies (2)
Auto & General's replyOfficial
26 Nov 2020, 09:06 Hi Etienne,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General team
Auto & General's reply26 Nov 2020, 09:06
Official
Hi Etienne,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General team
Auto & General's replyOfficial
10 Dec 2020, 11:15Hi Etienne,
We can confirm that the vehicle in question is no longer insured with us. An e-mail with further information was forwarded to you in this regard.
Regards,
The Auto & General Team
We can confirm that the vehicle in question is no longer insured with us. An e-mail with further information was forwarded to you in this regard.
Regards,
The Auto & General Team
Auto & General's reply10 Dec 2020, 11:15
Official
Hi Etienne,
We can confirm that the vehicle in question is no longer insured with us. An e-mail with further information was forwarded to you in this regard.
Regards,
The Auto & General Team
We can confirm that the vehicle in question is no longer insured with us. An e-mail with further information was forwarded to you in this regard.
Regards,
The Auto & General Team