TM
Thulie M
1 reviews | Active since Aug 2019
20 Dec 2024, 09:16
*********
Why the hell did y'all debit my account? Yet I sent an email cancelation on the 20Nov?this is *****. I'm annoyed as hell because I must now pay my bank that they reverse this debit order.
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Replies (2)
Auto & General's replyOfficial
20 Dec 2024, 09:21Good day Thulie
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
We appreciate your patience and understanding
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
We appreciate your patience and understanding
Kind regards,
The Auto & General Team
Auto & General's reply20 Dec 2024, 09:21
Official
Good day Thulie
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
We appreciate your patience and understanding
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
We appreciate your patience and understanding
Kind regards,
The Auto & General Team
TM
Thulie M's updateReviewer Update
20 Dec 2024, 11:16The call was cut while I was answering. I'm not calling as per the message sent. I had sent an e-mail requesting cancellation after your agents refused to review my insurance . now what ?????????????????????????
TM
Thulie M's update20 Dec 2024, 11:16
Reviewer Update
The call was cut while I was answering. I'm not calling as per the message sent. I had sent an e-mail requesting cancellation after your agents refused to review my insurance . now what ?????????????????????????