RM
Reabetswe M

1 reviews | Active since Apr 2016

19 Jul 2023, 07:02

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I set my debit order date to be on the 20th of each month because that's when my salary gets paid, it's been like that for over 6 months now but to my surprise after receiving my cash back Auto and General debits my account today the 19th. If the money had reversed I would've made sure I cancel the insurance I don't like *********** because it's costly. If you debit my account 1 day earlier than the date agreed upon considered the policy canceled. I don't want to receive any apologetic phone call I want assurance that the dst that I chose stays the same.

0
Replies (1)
Auto & General
Auto & General's reply19 Jul 2023, 08:01
Official
Good morning Reabetswe

We are terribly sorry to hear of the inconvenience, We will arrange for the relevant department to be in contact with you,
Kind Regards
The Auto & General Team