2 years and no progress on excess recovery

It's been over 2 years now that I've been trying to recover excess that is owed to me.

All the guy who owes the excess does is put the phone down on A&G's attorneys, and they're stumped.

I've been told by A&G's legal team the same story about what the next step is for the past 18 months.

They never contact me with updates, ever. I always have to follow up with them, even after being told numerous times that they will let me know how the claim is progressing. Makes me wonder how much attention my claim is really getting.

I go through that process again and again, and again and again I get the same answer. Which after all is said and done, is that they're no closer today to recovering the excess than they were 18 months ago when the case was first handed to the legal department.