RM
Reabetswe M

1 reviews | Active since Apr 2016

21 Aug 2024, 07:16

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In July I wanted to extend my service plan but due to its higher price increase I cancelled it and even received an email confirming that it was cancelled. Today Auto &General debited my account for the cancelled plan. What ****es me off even more is the fact that I'm billed for banking fees that could've been avoided if someone wasn't desperate to earn a commission and canceled the service as requested. If my account gets debited next month I will cancel every insurance cover plan I have with Auto & General and move to a more competent and able insurer.

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Replies (1)
Auto & General
Auto & General's reply21 Aug 2024, 08:17
Official
Good day  Reabetswe 
 
We acknowledge receipt of your complaint. 
 
We will refer your matter to the relevant team to investigate. They will contact you with feedback.
 
Kind Regards,
The Auto & General Team