10 star rating for assistance with claim

My cell phone was liquid damaged and could not be repaired. Firstly, I registered my claim with the Woolworths insurance team and was very shortly thereafter telephoned by Tasleem Bester of Auto & General. Fortunately, I already had the Vodacom report to email to him and my claim was processed within 24 hours!!! How is that for efficiency!!! He followed up keeping me informed all the way, explaining everything in clear detail and I was then telephoned by Carlos Couriers to say that my new cell phone was to be delivered this morning 29 May 2015. I am still in happy shock! Tasleem is a thorough gentleman with a great attitude and was a pleasure with whom to deal. Carol Sherwin