DON'T TRUST BMW Auto Alpina

I dropped off my car yesterday after I asked the same dealer to get it checked end of March. I got home in March and my reverse lights were not working. After that I got a drive train warning, my car was still rattling.I was unable to take the car back until now as I fell ill. Yesterday I dropped the car off, my motorplan is expiring on the 29th of May. I never received a call. Jacqui claimed she called me and then rudely told me that I might not even receive my car today as it needs 3 days, yesterday she had told me I will receive it today. I then asked her to sms me the progress. This car has lost power before and it took Autobahn ONE day to fix it. Now as a consumer I understand that BMW can delay to run away from responsibility until my motorplan is depleted but I am writing here to announce that I will not play or pay into any game. Just now I will be told more money is needed and my car will be parked until then. They told me about rims costing R23 000. I was willing to extend my motorplan but after the service I received, I don't think so. I want my car back asap. I couldn't even get a courtesy car.