GT
Gerduan T

1 reviews | Active since Aug 2015

31 Mar 2016, 22:37

BMW NO CUSTOMER SERVICE MERC MUCH BETTER

ON THE 30TH OF MARCH 2016 ME AND MY FRIEND DUAN HERBST WENT TO BMW BOKSBURG. I AM INTERESTED IN BUYING A BMW X5M, M4CONVERTABLE AND M2. AFTER WALKING AROUND FOR ABOUT 15 MINUTES LOOKING AT THE NEW M2 FROM BMW SA AND THE NEW M4 WE RECEIVED NO ATTENTION. I HAD TO GO TO THE BLACK SALESMAN AND ASKED FOR ATTENTION(NOT ******). I ASKED TO TEST THE X5M(015 R1.6M SECOND HAND), HE LOOKED AT ME AND THE 1ST THING HE SAID:\BUT YOU TESTED THE X5 ALREADY\" I KNEW HE DID NOT WANT TO HELP ME. AFTER I TOLD HIM I DID NOT AND AFTER HE ARGUED WITH ME, I ASKED IF HE WANTED TO HELP OR NOT, WITH HIS ARROGANT WAY I COULD SEE HE DID NOT WANT TO HELP. HE WENT TO HIS SALES MANAGER THAT SAW US THROUGH THE WINDOW THE WHOLE TIME, BUT DID NOT TELL HIS STAFF TO HELP US. WE FIRST NEED TO ILL IN AN APPLICATION FOR CREDIT AND WHEN IT IS APPROVED I CAN TEST IT. HOW LOW DID BMW SA SAG WITH THESE NEW WAYS? TODAY 31ST MARCH 2016 I WENT TO MERCEDEZ IN BEDFORD VIEW. RENE STROEBEL HE DID NOT HESITATE ONE MOMENT TO LET ME DRIVE A 2015 S63 COUPE @R2.25m??? I DID NOT FILL ANY OFFER TO PURCHASE. BMW HAS THE WORST SERVICE....WELL DONE MERCEDEZ BENZ, YOU LIVE UP TO YOUR EXPECTATIONS, I WAS A BMW FANATIC MERC HAS ME NOW.<br> "

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