1 reviews | Active since Dec 2017
I was browsing around, look for a new Vehicle and I came across a very good-looking Vehicle at Auto 100. I have contacted the Dealership and queried the Vehicle. They said that the Vehicle was available and that they will send me the Finance Application form to speed up the Finance process – I have then said that I would like to view the Vehicle first prior to applying for Finance. I went to view the Vehicle that same week and the Vehicle was in a very good condition, just some minor items that required to be replaced on the Vehicle. The Sales person at Auto 100 mentioned to me that they have ordered the items already and will be replaced prior to delivery of the Vehicle “If I decide to go ahead with the deal”. I mentioned to the Sales person that I would like to trade in my current Vehicle on this one. They have viewed the state of my Vehicle and made me an offer. I then app**** for the Finance where things started to go pear shape…. The finance took almost two weeks, due to the dealership not submitting the correct forms, backing documents etc etc. After the approval of the Finance, I have requested that I would like to see the contract first, prior to signing of it. The contract got send to me with mistakes all over the contract, wrong selling amount of the Vehicle, wrong contract period time, wrong settlement figure on my Vehicle etc etc. I took another week and half just to get the contact fixed and during that time the dealership get mailing me and phoning me telling me that they have a cash buyer for the Vehicle, even though they were delaying the process. Eventually I got the contract with all the errors fixed up. They day I went to go sign for the contract, all was good, the Vehicle was ready, but, the items that were supposed to get fixed up, was still not fixed. They dealer then told me that the items are on back order and they will contact me once the get it. I have then asked her to make notes of this on the check sheet, whereby myself and the dealer has signed for it. Four weeks later, after taking delivery of the Vehicle, my license plates and license disk were not ready or even order yet. My temp License plates had expire already….. A week later I eventually got my License Plates and License Disk and the other items that was supposed to be repaired was still on back order….. A couple of days later, my Finance provider for my previous Vehicle, which they bought from my, contacted me, to let me know my Vehicle is behind on payment – I have then mentioned to them, that I don’t have the Vehicle anymore and that they dealer has bought / took the Vehicle over from me. I then contacted the Dealership to inform them about this and they told me that they will sort it out and get back to me…. Till date, my previous Vehicle is still behind on payment and has not been settle yet and the items that was supposed to be repaired is still not repaired. I keep on phoning the dealership daily to find out what is going on, and every single person I speak to there will get back to me, as they are not aware of this and they never do…… It does not matter who you phone there, form the sales person to the Manager, they never get back to you…….
9 total reviews on Hellopeter
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