MK
Mary-Lyn Kelly
1 reviews | Active since Jun 2020
12 Feb 2025, 10:00
Authentica Flooring - Do Not Trust these people
Shocking bad service, my deposit taken no service delivery Promises not kept!!!! They confirmed that they had made the refund of my deposit but nothing arrived. I have WhatsApps where they confirm that they would refund. Now they block my calls. I cant believe they think its right to keep my money and I got nothing in return. I waited for them to install on 2 seperate days they just did not show up didnt even bother to tell me whats going on because they had not intention of installing and think its ethical to just ***** my money? Phones never answered, my money ******. Don't EVER pay a holding deposit to these people!!!!!
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Replies (1)Authentica Flooring's replyOfficial
07 Mar 2025, 13:15We are deeply sorry for the inconvenience we caused you due to the double booking that happened.We have fully refunded your deposit and we are working hard here at Authentica to make sure this never happens again.
Authentica Flooring's reply07 Mar 2025, 13:15
Official
We are deeply sorry for the inconvenience we caused you due to the double booking that happened.We have fully refunded your deposit and we are working hard here at Authentica to make sure this never happens again.
