VM
Vusi M

1 reviews | Active since Aug 2016

28 Mar 2019, 15:38

Excellent Service by Christinah Legodi from Autassist

Yesterday on the 27th March 2019, I had a problem with my car and I phoned my insurance Autassist(via SBIB) for assistance. My call was picked by a lady called Christinah Legodi. This lady is so professional with excellent customer service s****s. She made feel so valued as a customer, especially in the devastating state that I was in. She called me few times to check if I've received the assistance expected. Continuously making follow-up calls with AA, and also to keep me informed accordingly. I must say, I couldn't even feel the length of time I had to wait before I could receive assistance from AA. She even advised me that she had to knock off, but she will hand over my query to another lady who will make follow up with me. This lady overall, she exceeded my expectation and I feel she has gone extra-miles in-order to ensure that I get the service and assistance I deserved. Thank you so much Christina Legodi for your assistance. Just keep up the good work and continue to be outstanding to make a difference. God bless you!

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Replies (1)
Autassist
Autassist's reply05 Apr 2019, 16:34
Official
Dear Sir
 
Thank you for your kind words about the service we provide. We take great pride in building the best relationships with all our clients. It’s wonderful to know our efforts are paying off and hope we can be of service again in the future.

Kind Regards 
Autassist