MC
M C

1 reviews | Active since Sept 2019

26 Sept 2019, 12:57

AA Assistance

Dear Christinah Legodi

I want to thank you for your professional help with the AA Road Assistance. I found myself in a panic yesterday morning when my vehicle just shut down, however your "CAN_DO" attitude towards my dilemma put me at ease . I pictured your smile which gave me the assurance that everything was going to be okay. even when I could not master sending the location, you continued to put me at ease with so much patience. The driver arrived within the timeframe you gave me. He was extremely helpful and ensured I reached home safely. a few seconds after he arrived, you called to enquire whether he arrived and everything was in order. Not only do you add value to your organisation, but you are an asset to this country. Your entire approach to customer service is impeccable and I hope you are highly valued in your organisation. KUDOS TO YOU..

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Replies (1)
Autassist
Autassist's reply14 Oct 2019, 17:53
Official
Good Day
We are truly grateful that you have chosen to voice the excellent service that our staff rendered to you. We are proud to witness through your compliment, the impact on customer experiences has had on you, our valued customer.

Best regards,