Austro seems to be going down the tubes with there shocking service.

Don't know what is happening with the Austro group, service is shocking to say the least. Called the CT branch and ended up at the JHB branch which is fine as that is from where the needed parts would come from anyway. Spoke to Norman Fourie who said would come back to me and it has been almost a week and still now word, not answering his cell and ignoring my WhatsApp, even the branch phone rings and eventually goes to voice mail.