

Aura
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Hellopeter has tracked Aura across 2 reviews. Aura hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Aura? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2015
A massive thank you to Outsurance, Aura, and ADT for coming to our rescue! Late on a Sunday night, our e-hailed cab was stranded on the N1 with a punctured tyre, and no other e-hailing service would pick us up. Thankfully, my Outsurance building insurance includes two free panic assists a year. I used the benefit, and Outsurance immediately contacted Aura, who dispatched ADT to keep us safe. I want to give a very special shout-out to ADT responder Eric Makhwiliri—an absolute hero. While company policy prevented him from giving us a lift, he went completely above and beyond. He secured his manager's permission and personally drove to three different garages until he found someone who could help repair the tyre. This isn't the first time Outsurance and Aura have saved us in a crisis. You are all amazing. Thank you for the exceptional service! Thank you for being there when we need you most!
1 reviews | Active since Feb 2015
A massive thank you to Outsurance, Aura, and ADT for coming to our rescue! Late on a Sunday night, our e-hailed cab was stranded on the N1 with a punctured tyre, and no other e-hailing service would pick us up. Thankfully, my Outsurance building insurance includes two free panic assists a year. I used the benefit, and Outsurance immediately contacted Aura, who dispatched ADT to keep us safe. I want to give a very special shout-out to ADT responder Eric Makhwiliri—an absolute hero. While company policy prevented him from giving us a lift, he went completely above and beyond. He secured his manager's permission and personally drove to three different garages until he found someone who could help repair the tyre. This isn't the first time Outsurance and Aura have saved us in a crisis. You are all amazing. Thank you for the exceptional service! Thank you for being there when we need you most!
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