1 reviews | Active since Jun 2017
AUGUSTA AUTO SERVICE ****************
Augusta Auto service is nothing but a **************** i sent my car for a service and electronic power steering failure. We had a discussion to look how much will everything cost. He done a quote which was around R6275 initially on friday. He told me that i need to get a bracket that supports a gearbox as it was cracked On Monday i brought in the bracket as advised. Later same day he called me and said all cost for the service and steering will be R8500. And i went to his office and said we didn't agree on a new cost or even advised that there will be a change from the initial quote. He told me that because he had a lot of reset to do on the car including the major service. As i was told everything has been done on the car i decided to pay R8000 and given R500 discount. The funny part was on Tuesday and i had only driven 49km since the car was serviced. I opened the lid for the oil and it was so black as before it went to so called "service" . I realised that the only thing that was done on the car was the electronic power steering failure. I then checked the air filter and it was torn and dirty as before. No replacement of tha spar plugs even the coolant. My engine had oil all over. I was very dissapointed and decided to call him and explain my problems. I was called the "f" words that the term major service doesnt mean all replacements required has been changed. As far as i know major service involves oil change; filters change, spar plugs change and coolant change. Im suprised why why any of these not been changed. I regret for sending my F30 BMW to such incompent " AUGUSTA AUTO SERVICE " The big question i have is why BMW and MERCEDES-BENZ even approved these people...
