NS
Natashja S
1 reviews | Active since Aug 2009
05 Oct 2020, 09:37
No Delivery!
I've ordered a digital piano that was listed as instock on the 20th of September. They "shipped" it 8 days after I ordered it, so they don't ship in stock items right away. They use lock down (still) as an excuse. It's been 7 days after Item was shipped and I haven't received it. The tracking website is useless, no update was made in 6 days so I have no idea what's going on. My daughter missed her piano exam because we haven't received the piano yet, I ordered from Audiomart because the item was listed as in stock. So much for that. NOT a pleasant first time buyer experience ever.
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Audiomart's replyOfficial
06 Oct 2020, 13:39 We apologize for the inconvenience caused. We have investigated this, and there was a delay with the couriers delivering this order. We are investigating with the CEO at DSV as to why this took so long to reach you.
Audiomart's reply06 Oct 2020, 13:39
Official
We apologize for the inconvenience caused. We have investigated this, and there was a delay with the couriers delivering this order. We are investigating with the CEO at DSV as to why this took so long to reach you.