Good products and prices but rather pay more and actually receive what you order.

Really bad experience trying to order a data projector.

At the time of writing it still isn't resolved. I've long since given up getting any product and I'm just trying to get the refund processed but all I get is assurances that it will happen and then I hear nothing for a week until I follow up. This pattern has repeated itself from the time I placed the order 39 days ago.

First the order never arrived and eventually, they said the courier service lost it. The item was then out of stock so they offered an alternative which I foolishly accepted and we started the whole process again - hearing nothing from them unless I followed up.

Eventually I cancelled that and requested a refund and now we are in a cycle of repeating that process - each time I follow up there are apologies and promises to get on it immediately and I hear nothing until I follow up again.

Unbelievable.

The last communication was apparently being forwarded directly to the CEO. Well, if it actually got to the CEO then it appears the CEO has the same level of concern for the customer because I've still had zero response 6 days later.

Audiomart offer good products and competitive prices but the discount is not worth the bad service. I've easily spent the money "saved" in time wasted trying to chase this up and as it stands I'm still out of pocket.