1 reviews | Active since Sept 2015
AudioMart... Durban... Bad Service..
Hi, AudioMart is situated near Cornubia in Durban. The company has an online store. They also have a policy for delivery within 3 to 7 days if stock is available.
They don't inform you as a customer have to keep calling them. This is nonsense
The saleperson informed me that he will get the product delivered within 3 days. He requested me to make an urgent EFT payment. Its 3 weeks now and I have not received the item yet.
I am very saddened with the promises and bad services.
They delivered a second hand used item via courier service. I called the saleperson. He requested i return the item. The item was returned. Its another week now and i still don't have have the product i paid for. I sent several emails to AudioMart.
The saleperson informs me they dont have stick that was supposed to have arrived. I have email proofs of his conversation.
The service is pathetic and unacceptable. Its honestly that counts. The sales people should be honest and inform customers they dont have stock instead of empty promises.
I will not support this company in future.
Apologies for the inconvenience caused. Please note that the technician has been assisting you as best he can in this regard, and had advised you that the new stock coming in would take a while. You did agree to wait for the stock to come in according to our records.
Kind Regards,
A.M
Apologies for the inconvenience caused. Please note that the technician has been assisting you as best he can in this regard, and had advised you that the new stock coming in would take a while. You did agree to wait for the stock to come in according to our records.
Kind Regards,
A.M
I am still waiting for the product that was paid for several weeks ago. He also requested prompt EFT payment.
I went out if my way to do the eft as i was in Nongoma and network was a huge problem in the area. I also informed the technician about that.
He told me he will keep me posted. To date i had to contact him all the time for updates. You technician also couriered me a second hand product.
Your technician also promised me the stick will be delivered within 3 days of payment.
I am still waiting for the product despite me mentioning to your technician the urgency of having the product.
Your technician does not keep to promises and should be upfront with business deals. Service Delivery is very important to keep clients satisfied.
Your website is still advertising the product as available. This is misleading to the customers.
I am still waiting for the product that was paid for several weeks ago. He also requested prompt EFT payment.
I went out if my way to do the eft as i was in Nongoma and network was a huge problem in the area. I also informed the technician about that.
He told me he will keep me posted. To date i had to contact him all the time for updates. You technician also couriered me a second hand product.
Your technician also promised me the stick will be delivered within 3 days of payment.
I am still waiting for the product despite me mentioning to your technician the urgency of having the product.
Your technician does not keep to promises and should be upfront with business deals. Service Delivery is very important to keep clients satisfied.
Your website is still advertising the product as available. This is misleading to the customers.