KP
Kresan P

1 reviews | Active since Dec 2018

04 Jun 2020, 15:19

RUDE MANAGER, NO STOCK, FALSE ADVERTISING, ONLINE ****

Good day. On 21 May 2020 I called Audio Mart to inquire if they indeed had stock of an electric violin (Stagg). They confirmed that they do have stock however delivery will be between 10-14 days due to the Covid-19 backlog. We placed the order online after the phone call. However, today (04 June 2020) I called in to find about when the violin will be delivered or a update rather and the sale person informed be that there is no stock. The manager then emailed me where he pasted a **** email informing me that they did not have stock. (the apparent original email was not attached) The email had no date nor time. To confirm I had not receive such an email. It took them nearly 2 week to inform me that they had no stock and furthermore if I did not call in I would have been still waiting for the violin. The manager was extremely rude. If they did not have stock why did they not refund me then already but waited for me to inquire. Today (04 June 2020) they are still advertising he product on their website not informing buyers that the product is out of stock. Looking at other reviews it looks like Audio Mar is ******** alot of people and using he Covid 19 pandemic as a excuse. I sent my baking details to them via e-mail and hopefully they refund my money.

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