IN
Inga N

1 reviews | Active since Sept 2019

08 Nov 2019, 09:29

POOR SERVICE FROM AUDI WONDERBOOM PRE-OWNED!!!

I bought a car from Audi Wonderboom three months back with defaults that I wasn't made aware of during point of purchase by the dealer.

I addressed the problems that the car had with the consultant (Phindile Tlali) but she took time to get them resolved because she was too busy. I had to keep on reminding her as if it was my job. She ended up getting somethings sorted and told me she will book the car in for the things which couldn't be done.

The parts that were fitted in my car are aftermarket parts, the discs have rust now and it's not even been a month since they've been fitted.

I was also informed at a later stage that road worthy test was not done on the car. I requested it to be made and I was told that it was done after they took it in for repairs. I just realised that according to the motor vehicle licence papers that I received from the consultant, road worthy test was only done in 2019-04-17. I now feel that I'm being taken for a fool!

I am totally unhappy with the dealer and the lack of communication from the consultant because I am now putting my work on hold so I can follow after her, yet she still ignore me!

I am sick and tired of complaining because it seem as if I like doing so yet I just want to have a good functioning car! I won't be complaining no more but I will take legal actions which will help get all the problems on the car resolved a.s.a.p or rather return the damn car and involve the ombudsman.

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