Bad Service Ever!! From your Staff and Manager

I bought a Car in March 2018 at the Dealership, My Disc was about to Expire and it was in agreement with the sales consultant that the Disc would be Renewed with them. I eventually had to do my own Disc due to the incompetence the dealership has been.. They promised to do a Refund since Last Year, I have been chasing for my refund since then.. The Manager calls Today 1 June 2020 Arrogant as Hell in no way willing to assist, instead she Laughs!! Wow I have heard alot about her and her way of Running things there indeed today Proves that way.. Disgusting and Appalling.. Would never ever do business with them